Patient Safety

Policies and Initiatives to Improve Care for Our Patients

PatientSafetyLogoHealthTexas Provider Network’s Patient Safety Committee develops and implements policies and initiatives that assist our clinic in preventing injury to our patients. These initiatives improve patient safety by providing our care sites with education, tools, guidance, and consultative expertise in the area of patient safety. The Patient Safety Committee oversees effective implementation through formal goal setting, measurement, performance transparency, and appropriate initiatives.

Since its inception, the Patient Safety Committee has been instrumental in implementing many initiatives that include: event reporting, patient portable medication cards, structured communication process, patient safety liaisons, patient safety pledge, flu vaccination campaign, administration and interpretation of patient safety culture survey, patient safety rounds, creation and distribution of patient safety tips, stop the line, medication administration policy, hand hygiene policy, and chaperone policy.

Clinical Skills Verification

HTPN’s clinical skills verification is a standard process we use for verifying the minimal clinical skill levels of the Medical Assistants (MAs), Licensed Vocation Nurses (LVNs), and Registered Nurses (RNs) we have hired as physician care partners in our care sites. This class is one fullday session of didactic instruction and selected demonstration of the 20 clinical skills most often performed in our clinics. Skills are verified such as EKG lead placement, medication injection and administration, blood pressure assessment, and hand hygiene. In FY12, thirty-two Clinical Orientation Skills classes were conducted with 196 clinical employees in attendance.

Patient Safety Liaisons

A crucial component of event reporting is the clinical structure we have developed that includes Patient Safety Liaisons (PSL) on staff at our clinics. We have a team of Patient Safety Liaisons working in our care sites to support 13 Patient Safety initiatives and policies. PSL’s are responsible for promoting HealthTexas patient safety programs and initiatives to all clinic staff and physicians through education. A Patient Safety (PS) Dashboard, displaying thirteen PS initiatives and policies, has been created for PSL’s to use in planning and organizing their clinic response to patient safety initiatives. The development of the Patient Safety dashboard affirms HealthTexas’ dedication to the safety of our patients and the vital role that all thirteen initiatives play in improving the patient experience.